Terms of Use

Quality Control

We have set in our company HHO Plus, Alternative Energies, Ltd a wide range of testing equipment for inspection in each production line so that every step of the production is punctuated by quality testing. Our products are tested using different parameters and standards before they are delivered into the market.

Shipping Policy

Packages are generally dispatched in the same day of payment reception and are shipped via DHL, TNT our Postal Services with tracking number and drop-off with signature. Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight and final destination of the shipment. Boxes are amply sized and your items are well-protected

Warranty Policy

We are so confident in our products and quality control that we offer a two year warranty against material and construction defects. Warranty coverage will begin on the product purchase date, and the duration of the warranty is for two years. Warranty is non transferable.

HHO Plus, Alternative Energies, Ltd declares that its hydrogen generators and electronic components shall be free from defects in materials and/or poor workmanship. Warranty covers only defects that arise as a result of normal use of the product. It does not cover problems, including those caused by improper installation, maintenance or modifications. Warranty will not cover the use of alternative parts or modifications not approved, provided or supported by our Company.

The HHO generators are not to be used outside the product's intended use, design and specifications.

HHO Plus, Alternative Energies, Ltd shall have no obligation to repair, replace, or refund any product until the customer returns the defective product (with all seals intact).

Online Return Policy

Our goal is to ensure you are completely satisfied with your purchase. If you are not satisfied, you may return within 30 days of the invoice date unused or uninstalled item(s) from your online order to our returns processing center, unless otherwise noted. Shipping fees will not be refunded.

Returns to HHO Plus

Items purchased on the Web site that were shipped to you may be returned to HHO Plus Lda. The item being returned must be returned with the invoice that was included with the shipment.

Returns are processed in the order in which they are received. Once the return is received, HHO Plus typically processes returns in 1- 3 business day(s). We will e-mail after the return has been processed.

Shipping fees will not be refunded.